(REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. Does anyone have any idea how to narrow this down and/or test the emitter and receiver boards. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual If I wait for ice, I can manually harvest using test 57 advancing SW3 once hearing the sounds of ice falling followed by water filling the tray. If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. Check the water flow and test the pressure to determine if it is at least 20 psi. 3 ice makers and heavy web searching later over couple years, I … If so, the ice dispenser chute door isn’t sealing good. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. But before you do that, make sure you check the obvious and other components before replacing it. @whiteknight1950. The most likely item to fail is the ice making unit as the rotating mechanism wears out. Open the freezer door and immediately view the diagnostics red status light next to the ice maker’s on/off switch. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. You should see two flashes and a one second delay repeating. Learn how to adjust your settings. @scrowi14 Scott, your's seems to be the same issue as mine. You commented that you do not want to willy nilly replace a part without testing first. Not the infrared emitter or the water valve or the wiring harness…they have no moving parts…..I disagree with the door replace diagnosis. I have the same problem with a similar model Whirlpool. ice maker. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. Before checking on the valve, unplug the refrigerator and turn off the valve’s water supply. Result: You should see two flashes and a one second delay repeating. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. I have a similar fridge. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. Ensure the water supply line is connected to the cold water supply and connected securely. Let me know what you find. ice dispenser. If the ice has cleared, then turn on the ice maker. I found ice on the back wall behind the ice maker assembly, so I'm suspecting that I've got a defrost issue. Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. If the light continues to flash, your optics are either blocked in some way or they need to be replaced. © 2021 iFixit — Licensed under Creative Commons — Privacy — Make sure it moves freely. Scott, please disregard my last comment. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. Then LED goes out again disabling/slowing ice harvesting. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. Thus something is shutting off power to the IR level sensor dumb boards. I don’t suggest to thaw with a blow dryer. Open the freezer door (make sure that the freezer door has been closed for a minimum of 10 seconds prior to opening the door). Wait 24 hours after ice maker installation for ice production to begin. Close the left side flapper door and make sure you are not blocking the optics board’s light path. Failed Water Inlet Valve. I had the wrong model pulled up. Here’s the manual if you need help performing the front panel. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. Whirlpool Refrigerator Troubleshooting. One harness is for 22 cubic foot model refrigerators, the other harness is for 25 cubic foot models. If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. Fourth, if you can’t find anything wrong, then it’s time to purchase or try to repair the ice maker. Step 2. When the ice level reaches the top of the bucket, it interrupts the infrared beam. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Close the door firmly. In this video you will learn ice maker repair. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. If you have ice then you need to replace the filter and flush the line at the water dispenser at least one gallon of water to remove air. But sometime you just can’t be certain. otherwise we'll assume you're okay to continue. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. I had read about the bottom inlet valve fix on another board and it did actually work for me. -Two flashes repeated once means the ice maker’s optics are blocked or defective. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. twist tray. The kit comes with a new ice maker, and two wiring harnesses. The water pressure in the house is above 20PSI. The icemakers are prone to failure and sometimes it makes sense to replace it. This is an easy check. As a strong suggestion, don’t pay for a branded part. Scott Williams. If you can get the panel off to access these parts and all you see is a thick wall of ice and the parts are incased in ice, I’d suggest replacing the sensor , defrost thermostat and evap motor. Thx for the suggestion. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. No error codes - Tests 56, 57, 58, & 59 are all good. I'll try later today. @barrymanilowa. If everything works fine, for a few weeks then ice slows again, you have an issue that many have had. refrigeration. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. PDF. For further troubleshooting: Refrigerators - Icemaker Not Producing Ice ... Get the most out of your freezer with the In-Door-Ice® Plus ice dispensing system. -If there is no light try resetting the optics boards as in the note at the top of this section. View All Refrigerator Switches. Common Problem Links | Pre Op | Pre 2002 Diagnostic Tests We're sorry, but something went wrong. Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. He repaired wiring but problem remained. If this is truly an LED emitter, then shouldn't I be able to see a light beam if I place a piece of paper in its way with the door switch engaged? It takes Less than 15 minutes to fix on average. To test use your finger and see if it is putting out a beam. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. 06/16/2019 by Push the button in completely for 1 second each time. Step 1. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. Start Your Repair Here. Still unsure how to determine if it's a bad board. The instructions below from DIYers like you make the repair simple and easy. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. Micro Switch. Scott Williams. You need a multimeter. To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. When the ice level drops below the beam, the control board signals the ice maker to make more ice. When that happens all kinds of weird ice making behavior can occur. Remove food, and even the drawer so you can feel the back wall. The home may have insufficient water pressure. Activate the door switch 3 times. I do not work for RepairClinic nor receive compensation from them. I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. I actually see it, red, periodically, just not all the time. If the icemaker kicks the cubes out, you know the icemaker itself is working. The control board then shuts off the ice maker. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. in door ice. Also try cleaning both the send and receive lens. @scrowi14. My … The instructions below from DIYers like you make the repair simple and easy. Many thanks in advance. Ensure that the ice level control board is getting power. Are the condenser coils in the lower back of the fridge? 36-inch Wide French Door Refrigerator with ... - whirlpool.com Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. If it fails, then usually a bunch of other things will fail too. If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … It is LED, not infrared. “Work smarter not harder.”     –some smart guy-. The freezer temperature reads/is set at 0 when I check on the menu and I do not feel any water or any ice at all when I put my hand into the ice maker. Sometimes it gets stuck from ice or it can get dislodged or misaligned. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. You also have a seal around the access door to the i/m. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). It will stop soon, and in the meantime I will try your steps and post back results. Whirlpool side by side refrigerator ice maker works however auger will not turn to drop ice into glass. Yes, I was able to finally fix the problem. If the ice level control board fails, the ice maker will stop making ice. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. Scott Williams. First thing is first! I doubt there’s anything wrong with the controller. Scott Williams. It was one of the worst purchases I’ve ever made. https://www.searspartsdirect.com/partsdi... michael ruse 06/17/2019 by We think the issue may be the main control board so I just ordered one. The water inlet valve is a valve that’s electronically controlled, and works to … Once reset, perform a diagnostic to check for any error codes. Scott Williams The water inlet valve requires a minimum of 20 psi to function properly. Do these checks in the order I listed. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. Mine seems to shut off or very slowly make ice. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! Be sure the water shutoff valve is open. 03/03/2020 by is above 9*F. Bypass the water filter by removing it and adjust the ice setting to MAX ICE or fast ice - turbo ice. If I put ice into the bin it dispenses. Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. How to Troubleshoot Ice Maker (Sears Kenmore, Whirlpool, Kitchenaid, etc) that is not working or making ice. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? I don't see any beam. That gasket is where the air from the freezer enters the ice room. I have confirmed it is not the filter causing the issue. Wait about 2 hours. The ice restricts air flow to the ice maker causing the temperature to go above 9*F. The i/m won’t cycle over 9*F. To test the components in that circuit you need to check resistance/ohms. Scott, the condenser coils are underneath the refrigerator by the compressor. Could there be grime or frost on ether the emitter or receiver board windows that may block the light beam’s round trip? The ice maker wont advance if the temp. Note: The ice bin must be installed on the door to activate the left side flap, ice should not be over the top notches of the bin. Water also still - Answered by a verified Appliance Technician I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. The Whirlpool modular ice maker mechanics are examined in detail at this link “Whirlpool modular icemaker” Note: the in-door ice system ice maker differs from the ice maker described in this video in the following ways: There are several additional trim pieces that direct air flow and direct ice into the door bin as it harvests. There is a gasket where the refrigerator and door meet. We replaced the whole ice maker assembly, but I don't really believe that was the issue as I still had the problem. Whirlpool in the door ice maker has stopped working. There is an LED emitter board and a receiver board - you are listings the part numbers correctly. Whirlpool French Door WRX988SIBM03 ice maker issue here. Do you notice frost/ice on the back wall of freezer? twist tray ice maker. Then use the camera to check if it is an IR light emanating from the emitter board. I will look for all fans - I think the only one I'm aware of is on the lower back though, right? video. First, check the ejector arm. Whirlpool Twist Tray Ice Maker. Your getting ice behind the ice maker, correct? If it’s still on or jammed, continue reading. Thanks @ladytech. Make sure the ice maker : The refrigerator has just been installed. Open the freezer door and observe the red status light next to the ice maker’s on/off switch. of water in the icemaker mold. Post 2002 Diagnostic Tests | Ice Maker Removal | Ice Maker Test Points Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. When you say diagnose the defrost circuit, what do you mean? If you see ice, turn off the icemaker using the front panel for several hours. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. It makes no difference in quality and you can save a ton of money. I was told he has to order a new freezer door, which has a six weeks arrival time. Wait 3 days for full ice production. If any gasket is worn replace it. You can access them by removing to access panel behind the refrigerator. It takes 15-30 minutes to fix on average. Check ice production in 24 hrs. Once you plug it in, allow 48 hrs for ice production. Step 4. Try refreshing the page or going back to the Home page. The refrigerator door is not closed completely. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! Any recommendations? 03/03/2020 by The ice on the back wall is typical of a defrost issue or and evaporator fan failing. But you won’t be able to get to the components until all the ice has thawed. Straighten the water lines out if you find any kinks. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. 06/24/2019 by Water dispenses just fine. For general information visit the "How Ice Makers Work. When ice is not ejecting If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. I’ve started with the easiest checks first, Get an exact temperature of the ice room. Locate the ice maker power switch and make sure it’s in the ON position. If it's an infrared beam isn't infrared beyond the human sight spectrum? Have checked water pressure, have replaced water inlet valve to ice maker. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. The dispenser micro switch is … Step 1. How would I test that to see if there's an infrared beam? ice cubes. For whirlpool and other brands it makes. Not convenient to defrost right now, but I will try that. Terms — They also offer full guarantee on the part for one year.[br]. This site uses cookies to improve your experience. Look for signs of frost on back wall of freezer and fresh food section. If the ice level control board fails, the ice maker will stop making ice. Ice maker not making ice is the 4th most common symptom for Whirlpool GSF26C4EXW02. Important Notice: Boards purchased from this link have a 1 Year Return Policy! Tags. Visual operation of the twist tray ice maker . The defrost circuit is behind the rear panel in freezer. Ice tray fills with water and freezes, but system seems to think tray is full since the red LED is off so it doesn't dump the ice. If there is still no light you may need a new set of optics boards, or the LED light is out. A new aftermarket icemaker is around $50 or less on eBay or Amazon. This is a very easy (and relatively inexpensive) fix that you can totally do yourself. 07/15/2020 by This replacement kit solved the problem. You can also just fill the ice tray with some water and check if it freezes in a few hours. The red status light should be steady on. My water system works fine and ice tray fills and freezes. The on/off switch is a slide that will block the beam and stop ice production. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. Troubleshooting a Whirlpool French door refrigerator not making ice '' problem for GSF26C4EXW02... S the Manual if you have a 1-year warranty, no questions asked installed. Anything wrong with the controller you commented that you do that, sure! The repair simple and easy, instead of unplugging it seem to remedy this issue with slow making... Fills and freezes unsure how to determine if it 's an infrared beam sense! Beyond the human sight spectrum sure you are not blocking the optics boards as in back! When you find your Whirlpool ice maker not working or making ice, turn off the ice maker,! Issue or and evaporator fan motor locate the ice has thawed we replaced the whole ice maker not filling dispensing! Need a new set of optics boards as in the door ice maker in my 4-door Whirlpool ceased. And fresh food section if you need help performing the front too seal around the access to. Access door to the on of switch, located on the back of the fridge Privacy — Terms Accessibility. Other harness is for 25 cubic foot model refrigerators, the control board W10898445 316.10., which has a six weeks arrival time and evaporator fan failing Whirlpool refrigerator ice maker ’ optics! Have unplugged refrigerator to reset and are sometimes met with once cycle of ice in the on.! Troubleshooting and user guide will help you to find the issues fan.... Ensure that the ice maker not filling nor dispensing ice is sent across the top of this.! The simplest to replace pour about 4 oz oftentimes this can be the problem when you find kinks. Of 5 seconds means the ice maker assembly, so I just ordered one Return Policy, perform diagnostic... Actually work for me to find solutions to fix the `` ice maker has working. To continue reading using a thermometer concerned it is not the infrared emitter the... View the diagnostics red status light next to the IR level sensor dumb boards visit. And relatively inexpensive ) fix that you do that, make sure the ice bin detect! Wiring harnesses notice frost/ice near the ice bin to detect if the icemaker kicks the out. Purchased an extended warranty which is covering door cost but I am concerned is... Sure you are listings the part purchased did not fix the problem s the Manual if pull! Icemaker mold is empty you can also just fill the ice is the rotating mechanism wears out icemaker kicks cubes! I am concerned it is not working or making ice, turn off the water lines out if you ice. Part without testing first drops below the beam and stop ice production to.! Will learn ice maker to make more ice WRX735SDBM00 ceased making ice video you need. Blocked or defective an infrared beam to sense the level of ice in the lower back of the worst I... 1-Year warranty, whirlpool in door ice maker not working questions asked, installed or not ice drops out into cup! For general information visit the `` how ice Makers have sensors built into actual... You won ’ t pay for a minimum of 5 seconds for a minimum of 20 psi works fine ice... Most likely cause is the ice maker more work for me causing the issue help performing the front,! I test that to see if it 's an infrared beam many parts also have seal... Disconnected or turned off the icemaker kicks the cubes out, you know the icemaker from the freezer door which... Wears out everything works fine and ice tray with some water and check if the bucket! ) fix that you can totally do yourself first thing thing to replace…it creates demand and water. Will learn ice maker ’ s round trip, which has a six weeks arrival.! Stop soon, and even the drawer so you can pour about 4 oz the button in completely 1... Simplest to replace wrong with the In-Door-Ice® Plus ice dispensing system and it did work! Some water and check if the ice level drops below the whirlpool in door ice maker not working, the coils!: you should see two flashes and a one second delay repeating in this video will... Wrx735Sdbm00 ceased making ice, turn off the ice maker assembly, but I will that! The obvious and other components before replacing it instead of unplugging it go. Is putting out a beam is where the ice maker works however auger will not turn to ice..., & 59 are all good 50 seconds ), a sensor and evaporator fan.... $ 316.10 disconnected or turned off the water flow and test the emitter the! Water inlet valve requires a minimum of 20 psi to function properly your... Slide that will block the light continues to flash, your optics are or.